Effective Date: 19 June 2025
Last Updated: 22 September 2026
1. Who We Are
Gravity and Grit (“Gravity and Grit,” “we,” “our,” or “us”) is a Service-Disabled Veteran-Owned Small Business registered in Texas. Email: info@gravityandgrit.com.
2. Scope
This policy explains how we handle personal information when you visit gravityandgrit.com, submit a website inquiry, or communicate with us about our services. The website currently provides information and inquiry forms. It does not operate a public online store or collect payment-card details.
3. Information We Collect
| Category | Examples | How Collected |
|---|---|---|
| Contact information | Name, email address, phone number, and organization | Information you submit through a form or provide by email or phone |
| Project information | Service needs, goals, budget range, timeline, and message content | Information you submit through a form or provide during a conversation |
| Technical and usage information | IP address, browser and device information, pages viewed, and interactions | Automatically through essential site functions and permitted analytics technologies |
| Preferences | Cookie choices and communication preferences | Consent controls and your communications with us |
4. How We Use Information
- Respond to inquiries and prepare requested proposals or service information.
- Provide and support services after a project is approved.
- Operate, secure, troubleshoot, and improve the website.
- Measure website use when the applicable analytics choice is enabled.
- Maintain records and comply with legal obligations.
5. Website Tools and Service Providers
We use service providers only for the functions configured on this website. These currently include:
- WordPress and our hosting provider to operate and secure the website.
- Gravity Forms and HubSpot to receive, route, and manage website inquiries.
- Google services, including Google Tag Manager, Google Analytics, Site Kit, and reCAPTCHA, for tag management, permitted analytics, and spam prevention.
- Microsoft Clarity for permitted website-usage analytics and interaction insights.
- CookieYes and the WordPress Consent API to record and apply cookie preferences.
- Our configured email-delivery provider to send website-form notifications and replies.
These providers may receive only the information needed to perform their configured function. We may also disclose information when required by law, to protect rights or security, or as part of a business transaction subject to appropriate safeguards. We do not sell or rent personal information for money.
6. Data Retention
We keep personal information only as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and project records, to resolve disputes, and to meet legal, tax, accounting, or security obligations. Retention depends on the type of information, the status of the inquiry or project, applicable requirements, and whether the information can be safely deleted or anonymized.
7. Your Privacy Choices and Rights
- Ask what personal information we maintain about you.
- Request correction or deletion, subject to applicable exceptions.
- Request a portable copy where applicable.
- Withdraw consent or change non-essential cookie choices.
- Unsubscribe from marketing communications.
To make a privacy request, email info@gravityandgrit.com and describe your request. We may need to verify your identity before responding. If applicable law gives you a right to appeal a decision, reply to our decision with “Privacy Appeal” in the subject line and explain your concern.
8. Cookies and Analytics
The website uses essential technologies needed for security, forms, and preference storage. Analytics technologies operate according to the choices presented through our consent controls. Select Cookie Policy and Preferences to review or change your choices. You can also use browser controls, although blocking essential technologies may affect site functions.
9. Security
We use reasonable administrative and technical safeguards appropriate to the information we maintain, including encrypted website connections, access controls, software updates, spam protection, and backups. No system can guarantee absolute security.
10. Children’s Privacy
This website is intended for businesses and organizations and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted information so we can review and delete it as appropriate.
11. Changes to This Policy
We may update this policy when our website practices, providers, or legal obligations change. We will post the revised policy here and update the “Last Updated” date.
12. Contact Us
Questions about this policy or a privacy request may be sent to info@gravityandgrit.com.